Terms of service

OVERVIEW

Welcome to Lumivier! The terms “we,” “us,” and “our” refer to Lumivier. Lumivier operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Lumivier is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, including any policies referenced herein (the “Service Terms” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Service Terms carefully. They contain important information about your legal rights and address topics such as disclaimers and limitations of liability.

By accessing, interacting with, or using our Services, you agree to be bound by these Service Terms and our Privacy Policy [LINK]. If you do not agree to these Service Terms or the Privacy Policy, you may not access or use our Services.


ARTICLE 1 – ACCESS AND ACCOUNT

By agreeing to these Service Terms, you represent that you are at least the age of majority under the laws of the state or province in which you reside, and that you have given us consent to allow any minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including browsing our webshop or purchasing products or services, we may require you to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.


ARTICLE 2 – OUR PRODUCTS

We strive to provide the most accurate descriptions of our products and services possible. However, please note that product colors and appearance may vary depending on the device used to access the store and the device’s settings and configuration.

We do not guarantee that the appearance or quality of products or services purchased will meet your expectations or match the display or description shown in our webshop.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities sold per person, geographic region, or jurisdiction on a case-by-case basis.


ARTICLE 3 – ORDERS

By placing an order, you make an offer to purchase. Lumivier reserves the right to accept or reject any order at its sole discretion for any reason. Your order is not accepted until it has been confirmed by Lumivier and payment has been received and processed.

Please review your order carefully before submitting it. Once an order has been accepted, cancellation requests may not be honored. If an order is not accepted, modified, or canceled, we will attempt to notify you using the contact information provided at checkout.

Purchases may only be returned or exchanged in accordance with our refund policy.

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.


ARTICLE 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged is the price in effect at the time the order is placed and will be confirmed in your order confirmation email.

Unless stated otherwise, prices do not include taxes, shipping, handling, customs duties, or import fees. Prices shown in our webshop may differ from prices in physical stores or third-party platforms.

You agree to provide current, complete, and accurate billing and account information and to promptly update such information as necessary. You represent and warrant that:
(i) the payment information provided is accurate and complete;
(ii) you are authorized to use the payment method;
(iii) your payment provider approves the transaction; and
(iv) you will pay all charges incurred, including applicable taxes and fees.


ARTICLE 5 – SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control.

Ownership and risk of loss pass to you once the products are delivered to the carrier.


ARTICLE 6 – INTELLECTUAL PROPERTY

All Services, including but not limited to trademarks, text, displays, images, graphics, reviews, videos, audio, and the design and arrangement thereof, are owned by Lumivier, its affiliates, or licensors and are protected by intellectual property laws in the United States and other countries.

You are granted a limited, non-commercial license to use the Services for personal use only. You may not reproduce, distribute, modify, display, perform, republish, download, store, or transmit any material without prior written permission.

Nothing in these Terms grants you any license or rights to Lumivier’s or third parties’ intellectual property beyond what is expressly stated.


ARTICLE 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available,” without warranties or endorsements.

Your use of optional tools is entirely at your own risk, and you are responsible for reviewing and agreeing to the applicable third-party terms.


ARTICLE 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for evaluating or guaranteeing the content or accuracy of third-party materials.

Accessing third-party websites is at your own risk. Any issues related to third-party products or services should be directed to the respective provider.


ARTICLE 9 – RELATIONSHIP WITH SHOPIFY

[MERCHANT NOTICE: This section accurately describes Shopify’s relationship with your store and must not be removed or altered.]

Lumivier uses Shopify to provide the Services. However, all transactions are conducted directly between you and Lumivier. Shopify is not responsible for any aspect of sales transactions.

You expressly release Shopify and its affiliates from any claims related to purchases made through Lumivier.


ARTICLE 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy. Certain information may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that your information may be transferred to and processed by Shopify and third-party partners located in other countries.


ARTICLE 11 – FEEDBACK

By submitting feedback, suggestions, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, modify, publish, and distribute such Feedback for any purpose.

You represent that you own or have rights to all Feedback submitted and that it does not violate any laws or third-party rights.


ARTICLE 12 – ERRORS AND OMISSIONS

Occasionally, information on the Services may contain typographical errors or inaccuracies. We reserve the right to correct errors and cancel orders if information is incorrect, at any time and without notice.


ARTICLE 13 – PROHIBITED USE

You may not use the Services for unlawful or prohibited activities, including violating laws, infringing intellectual property rights, transmitting harmful code, spamming, or interfering with security features.

We reserve the right to suspend or terminate access if these Terms are violated.


ARTICLE 14 – TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. All outstanding obligations remain payable upon termination.

Certain provisions survive termination, including intellectual property, disclaimers, limitations of liability, and indemnification.


ARTICLE 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement.

Your use of the Services is at your own risk.


ARTICLE 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Lumivier and its partners shall not be liable for any indirect, incidental, consequential, or punitive damages arising from use of the Services or products.


ARTICLE 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Lumivier, Shopify, and their affiliates from any claims arising out of your breach of these Terms or violation of law.


ARTICLE 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain in effect.


ARTICLE 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and Lumivier.


ARTICLE 20 – ASSIGNMENT

You may not assign your rights without our consent. We may assign our rights without restriction.


ARTICLE 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Lumivier’s headquarters are located.


ARTICLE 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


ARTICLE 23 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.


ARTICLE 24 – CONTACT INFORMATION

Questions about these Terms may be sent to:

Lumivier
📧 Info@lumivier.com